Error can be corrected immediately with water, or with a small amount of alcohol. Once paint has dried, it is waterproof and permanent. This packaging prevents the paint from evaporating and drying in the container. It can be used in minimal quantities and preserved for a long time. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. To complete your return, we require a receipt or proof of purchase. Please email for a returns authorisation. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer, instead p lease return all products to Ashdown Gaming, The Wheatsheaf, Mount Pleasant, Crowborough, East Sussex, TN6 2NF. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: Ashdown Gaming, The Wheatsheaf, Mount Pleasant, Crowborough, TN6 2NF, United Kingdom. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
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